Exchange Server 2007 is going end of life

On 11th April 11 2017, Exchange Server 2007 will reach End of Life.


What does End of Life mean?


Exchange Server, like almost all Microsoft products, has a support lifecycle (10 years) during which new features, bug fixes, security fixes, and so on are provided.


From 11th April 2017, Microsoft will no longer provide:


  • Technical support for problems that may occur;
  • Bug fixes for issues that are discovered and that may impact the stability and usability of the server;
  • Security fixes for vulnerabilities that are discovered and that may make the server vulnerable to security breaches;
  • Time zone updates.


Exchange 2007 will continue to run after this date. However, because of the changes listed above, we strongly recommend that you migrate from Exchange 2007 as soon as possible.

Website backups

Is your website backed up?


What would happen tomorrow if your website was hacked, deleted or your web host was no longer in business?


These three scenarios are real, and can result in disaster if there is no backup.


Not many businesses consider this question but it is relevant and applies to a critical part of your business: your website.


Q: Why backup your website?

A: You have invested a lot of money in setting up your website and most likely, the only copy of it is sitting on the web server. If you are adding blogs and posts and keeping it up to date then there is also your time invested in the site.


Backing the website up is simple and should be set to occur automatically every week to an offsite storage location. The recovery process should also be tested twice a year.


The three options for a backup and recovery solution for your website include:

       Contact your web support provider and ask them to initiate an offsite backup/recovery solution

       Contact your web hosting provider and ask them to initiate an offsite backup/recovery solution

       Contact Rosh-Tech IT

How can I improve my backup?

How can I improve my backup?

The best single improvement you can make to your organisation’s business continuity plan is to perform regular recovery testing. The answer to the question “How can I improve my backup” comes from a common sense approach to testing and then improving the recovery procedure.


The only way to know for sure how reliable your backup is, is to do a full test of the recovery procedure.


This will provide answers to these three critical questions…


(i)             Was the recovery of the systems successful?

(ii)            How long did it take to recover?

(iii)           Did the systems come back with full data integrity?


The above procedure is not difficult and is a simple planned exercise recommended to all small businesses. This procedure should be run on all systems, regardless of where they are hosted.


Talk to a Rosh-Tech IT representative for more information on recovery testing.

IT Staffing – another option.

Additional IT resources

If your business is reaching a stage where you are considering employing a full time IT support officer or need additional resources for holiday leave, then consider outsourcing the role.

The benefits of bringing in an outsourced IT officer include:

– Risk: The recruitment process is shortcut and takes far less time with less risk involved

– Cost: The recruitment process is much less expensive

– Team: The resource is part of a larger services team at Rosh-Tech IT with escalation paths

– Cost: The cost is managed on an invoice rather than as a PAYG + payroll tax

– Cost: The ongoing cost is the same as managing them inhouse

– Flexibility: a resource can be brought in for a short, medium or long tem engagement

Bringing in a part or full-time IT officer from Rosh-Tech IT can really make sense as a viable alternative to directly employing an unknown quantity.

Turn off the Office notifications in Windows 10

Those annoying messages about your Office software!


Does this happen to you…..Every single time that I open a file in an Office program, I get a message that updates are available for Office. It provides an “Update Now” button.

To stop the annoying message from appearing you simply need to turn off the app that is sending the messages to your screen.

Turn off the Get Office Ads

To disable these ads, apply the following steps on your computer.

Open the Start menu and select Settings.



Select the System icon in the Settings window that appears.


Select the “Notifications & actions” category at the left side of the window.


Scroll down in the list of notification settings. Under “Show notifications from these apps,” you’ll see a list of apps with permissions to display notifications. Locate the “Get Office” app and slide it to “Off.”


It’s that simple!

Rosh-Tech IT provides Office 365 solutions to customers in Brisbane, Gold Coast, Lismore, Ballina, Byron Bay, Mullumbimby, Alstonville and Murwillumbah.


Other questions frequently asked:


How do I stop the Windows 10 notification?
Launch Control Panel, go to Programs and then click or tap on View installed updates. In the Installed Updates window, look for the KB3035583 update. You can either scroll down until you see it, or you can use the Search field from the top right corner of the window.
How do I stop Microsoft Office updates?
Click “Windows Update” and then click the “Change Settings” link. Uncheck the check box next to “Give me updates for Microsoft products and check for new optional Microsoft software when I update Windows” to stop Microsoft Office updates. Click “OK” when asked if you want to opt out and no longer receive updates.
How do you update Office 365?

To make sure your version is up to date, use the following steps. Open any Office application and choose File > Account. (If you’re using Outlook, choose File > Office Account.) Under Product Information, choose Update Options > Update Now to make sure you have the latest version before upgrading to Office 2016.

Where is your domain and website hosted?

Where is your domain and website hosted?

Every small business will have at least one domain name and one website.

But where is your domain name and website hosted?

Your domain name will be hosted with a company that you pay an annual fee to for the service. Sometimes your domains might be located at different providers making it difficult to understand where they are and when they are due for renewal.
How much should you be paying per year?
A: Around $40 per year.

Multiple domains and websites?

If your organisation has multiple domains and websites then you should host them all on the same platform with a single provider. This will make tracking and renewal of the domains much simpler. You should also get a much better deal on the hosting arrnagements as many providers have sweet deals on hosting multiple websites.

You should aim to get all your domain names hosted with a single provider that you can talk to and understand the arrangement. After all, your domain name is critical to your business success as your website and emails reply on it.
Your website will be hosted by the same or a different company. Again it is important that you understand where they are hosted (the company should be reputable and provide a fast reponsive website experience) and that you aren’t paying too much for the hosting service.
Q: How much should you be paying per year?
A: $120 for one website, $200 for unlimited websites
Services that your web provider need to be able to offer:
– Domain hosting
– Website hosting
– SSL certificates
– SEO/SEM advice
– Website backups
– Website creation/migration
Rosh-Tech IT provides a full suite of web services to small businesses.

Causes of downtime for small business IT systems

If you have been in small business then you have probably felt the effect of downtime due to IT system crashes, lost important client files or your company’s financial records!

Even worse, what would happen if your computer network was offline and not available for a longer period….days-even weeks? Are you aware of the causes of downtime? Do you have a plan to deal with a major outage?

Disasters can happen at any time. That is why it is critical to have a disaster recovery plan in place for your small business.



How to Minimize Downtime for Your Business

If your business is not currently prepared when disaster strikes, here are 3 things that you should have in place to make sure your business could be back up and running again:

1. Implement a Disaster Recovery Plan. A disaster recovery plan is a document that details the steps you will take in catastrophe.

2. Perform a risk assessment and regular tests of important systems in your computer network. Identify the most important parts of your IT systems. These items are susceptible if they would suffer from a single point of failure. Include your backup systems, UPS (Uninterruptible Power Supplies) and Server.

3. Perform routine maintenance on your computer systems. Be proactive. Keep your IT systems up-to-date with the latest security patches, make sure that your anti-virus definitions are current and run monthly virus and malware scans to check for viruses and malware. When your provider performs monthly maintenance ask to see the report and go through the results….the devil is in the detail.

Ongoing SEO maintenance

Ongoing monthly maintenance of your website’s SEO (search engine optimisation) is an important part of any business’s marketing plan.

Q: Why do it?
A: Improve your search rankings and build up your website

Items that are covered each month include the following:
– Reviewing website’s analytics
– Make changes to your site based on results
– Review Google Ads performance
– Analyse better performing competitive websites
– Review key search terms/phrases
– Review recently added posts
– Review mobile-ready status of website
– Recommended posts and pages
– Redirecting 404s
– Reporting and updating on SEO changes and trends

The above tasks take one hour per month and include a written report that is then discussed with each end user then any additional required work is planned and implemented.

Q: What does maintenance cost?
A: 1 hour per month costs $120 (based on a pre-purchased block of hours)

Note that the above maintenance plan can only be put in place immediately following on from a complete website optimisation review. That means that following website attributes need to be reviewed and brought up to date first:
– technical
– meta data
– site structure
– keywords
– links
– 1-time local SEO NAP (name address phone)
– on-page optimization
– content

Q: What does a website review cost?
A: 1 hour costs $120 (based on a pre-purchased block of hours)

Cloud Backup DR option

Rosh-Tech IT’s cloud backup platform will soon be upgraded to included a Disaster Recovery option.


This will enable customers in South East Queensland and Northern NSW to run all their servers from Rosh-Tech IT’s platform in the event of a sustained outage.


Likely scenarios:

–       premises damage from fire or flood

–       unable to gain access to the office

–       major theft of IT systems


Simply by ticking a box, you will have the option to access your company’s servers remotely.